Grocery delivery apps have now become a popular trend among consumers and grocery store owners alike.
If you are a consumer, here are some of the key features you can expect from online grocery delivery apps.
Chat Support
With the help of the chat support feature, consumers can raise their queries and have direct interaction with the grocery app’s chat support team. This is important if you have any issues that need to be resolved right away.
Push Notifications
The push notification is the most useful feature not only for the consumers but even for grocery store owners. These push notifications are the popup messages that are directly sent to the devices of the app user. They have proven their exceptional value in terms of increasing sales and retaining more app users.
Recommended Products
Thanks to eCommerce, it is now possible to mark specific products as recommended straight on the app. For instance, products can be marked as top-rated, bestsellers, and others. This can also come in handy for app users.
This is the same kind of feature that you might have seen on shopping websites. With this feature, the user’s previous search histories will be used to display the list of recommendations in the app.
Logins or Signups
Most app users today have been so used to quick and easy steps these days that time more time-consuming steps such as manual ways are no longer such a pleasant experience anymore. The process of registration must be user-friendly and simple. Some apps simplify this process by linking through a social media login.
Aside from this, other options include using the mobile number and email address. You can also find apps that offer fingerprint authentication. Users always appreciate it when they are given more options to choose from.
Smarter Search Methods
The search method is the main feature of grocery delivery apps and this needs to be effective but simple at the same time. It also needs to offer convenience to let the user search the products they need from the app.
The developer of the app should add different types of filters to make the process easier and smoother so that users can find the items they need in the list faster than ever. You can also find app developers that offer search through voice commands or uploading photos, something that customers find very satisfying.
Secure Payment Gateways
Rounding up this list of features of grocery apps is probably one of the most important, which is online payment. Apps can offer different payment channels such as via debit card, credit cards, Stripe or PayPal, or cash on delivery option. Offering secure payment methods can make users more willing to pay for their groceries online. This way, a contactless delivery will be possible that can benefit both the consumers and the delivery riders.
If you need quality ethnic grocery delivery – Bakkal is here to give you all of these features and more.
